newjili.com Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how newjili.com ("we," "us," "our," or "the Platform") collects, uses, stores, shares, and protects the personal information of users ("you," "Player," or "Data Subject") who access or use the newjili.com website at newjilicom.app and all associated services.

newjili.com operates as a data controller under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. We are committed to processing your personal data lawfully, fairly, and transparently, and to upholding your rights as a data subject under Philippine law.

By registering an account on newjili.com, accessing the platform, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the platform immediately.

2. Personal Data We Collect

newjili.com collects personal data through several channels: directly from you during registration and account use, automatically through your interaction with the platform, and from third parties where permitted by law. The categories of personal data we collect include:

2.1 Registration & Identity Data

• Full legal name as it appears on your government-issued ID;
• Date of birth (to verify you are at least 21 years of age);
• Email address and mobile number;
• Username and encrypted password;
• Nationality and country of residence.

2.2 Verification (KYC) Data

• Government-issued identification documents (Philippine passport, driver's license, SSS/UMID card, PhilSys ID);
• Proof of address (utility bill, bank statement, or barangay certificate);
• Selfie or facial verification image where required;
• Proof of payment method ownership.

2.3 Financial & Transaction Data

• GCash or PayMaya account reference numbers;
• BPI, BDO, or Metrobank account details (account name and number only — no full card numbers stored);
• Deposit and withdrawal history;
• Transaction amounts in Philippine Peso (₱).

2.4 Gaming Activity Data

• Game history, bet amounts, and outcomes;
• Session duration and frequency of play;
• Bonus and promotion usage;
• Responsible gaming tool settings (deposit limits, self-exclusion status).

2.5 Technical & Device Data

• IP address and approximate geolocation;
• Device type, operating system, and browser version;
• Cookie identifiers and session tokens;
• Platform access logs and timestamps.

3. How We Use Your Personal Data

newjili.com uses the personal data we collect for the following purposes:

4. Legal Basis for Processing

newjili.com processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing required to fulfill our obligations under the Terms & Conditions you agreed to upon registration, including account management, payment processing, and game provision;
• Legal Obligation: Processing required to comply with applicable Philippine laws, including anti-money laundering regulations, PAGCOR requirements, and tax obligations;
• Legitimate Interests: Processing necessary for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent that you may withdraw at any time.

5. Data Sharing & Disclosure

newjili.com does not sell your personal data. We may share your data with the following categories of recipients only where necessary and lawful:

5.1 Service Providers

We engage trusted third-party service providers to assist in operating the platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, game software providers, cloud hosting services, and customer support platforms. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.

5.2 Regulatory & Law Enforcement Authorities

newjili.com may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine authorities where required by law, court order, or regulatory directive.

5.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of newjili.com's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.

5.4 No Cross-Border Transfers Without Safeguards

Where personal data is transferred outside the Philippines — for example, to cloud infrastructure providers — newjili.com ensures that appropriate safeguards are in place, including contractual clauses that meet the standards required by the National Privacy Commission, to protect your data to the same standard as required under Philippine law.

6. Cookies & Tracking Technologies

newjili.com uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyze usage patterns, and deliver relevant content. The types of cookies we use are as follows:

6.1 Strictly Necessary Cookies

These cookies are essential for the platform to function. They enable core features such as session management, security authentication, and fraud prevention. These cookies cannot be disabled without affecting your ability to use the platform.

6.2 Functional Cookies

Functional cookies remember your preferences — such as your preferred language, display settings, and responsible gaming limits — so you do not have to re-enter them each time you visit. These cookies improve your experience but are not strictly required for the platform to operate.

6.3 Analytics Cookies

We use analytics cookies to understand how players interact with the newjili.com platform — which games are most popular, how long sessions last, and where players encounter difficulties. This data is aggregated and anonymized and is used solely to improve the platform. You may opt out of analytics cookies via your account settings.

6.4 Marketing Cookies

With your consent, newjili.com may use marketing cookies to deliver personalized promotions and bonus offers relevant to your gaming preferences. You may withdraw consent for marketing cookies at any time through your account settings or by contacting our support team.

7. Data Retention

newjili.com retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

• Account and identity data: Retained for the duration of your account and for five (5) years following account closure, in accordance with anti-money laundering record-keeping requirements;
• Transaction and financial data: Retained for five (5) years from the date of the transaction, as required by Philippine financial regulations;
• KYC verification documents: Retained for five (5) years following account closure or the completion of the relevant transaction;
• Gaming activity data: Retained for three (3) years from the date of the activity, or longer where required for responsible gaming monitoring or dispute resolution;
• Technical and device data: Retained for twelve (12) months from collection, unless required for ongoing security investigations;
• Marketing preferences: Retained until you withdraw consent or request deletion.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures.

8. Data Security

newjili.com implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers;
• Encryption of sensitive data at rest, including passwords (stored as salted hashes) and financial identifiers;
• Role-based access controls ensuring that only authorized personnel can access personal data, on a need-to-know basis;
• Regular penetration testing and vulnerability assessments conducted by independent security specialists;
• Intrusion detection and prevention systems monitoring for suspicious activity in real time;
• Multi-factor authentication for administrative access to systems containing personal data;
• Regular staff training on data protection and information security best practices.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, newjili.com will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Data Privacy Act of 2012.

9. Your Data Subject Rights

You may exercise any of the following rights by contacting our Data Protection Officer at the details provided in Section 13:

• Right to be Informed: You have the right to be informed of how your personal data is being collected and processed, which this Privacy Policy fulfills;
• Right of Access: You have the right to request a copy of the personal data we hold about you, along with information about how it is being processed;
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you;
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time;
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format;
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.

newjili.com will respond to all valid data subject requests within fifteen (15) business days of receipt. We may request proof of identity before processing your request to protect against unauthorized access to your data.

10. Children's Privacy

The newjili.com platform is strictly intended for adults aged twenty-one (21) years and above, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a minor has registered on the newjili.com platform, please contact our support team immediately at [email protected] so that we can investigate and take appropriate action.

11. Third-Party Links & Services

The newjili.com platform may contain references to third-party game providers and payment processors whose services are integrated into the platform. These third parties operate under their own privacy policies and data processing practices. newjili.com is not responsible for the privacy practices of third-party service providers, though we do require all providers to meet minimum data protection standards through contractual agreements.

We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of the newjili.com platform.

12. Changes to This Privacy Policy

newjili.com reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Where changes are material, we will provide at least fourteen (14) days' advance notice via email to your registered address or via a prominent notice on the platform.

The date of the most recent revision is displayed at the top of this page. Your continued use of the newjili.com platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with the amended Policy, you must cease using the platform and may request account closure by contacting our support team.

13. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our Data Protection Officer (DPO):

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data protection rights have not been adequately addressed by newjili.com.